We want you to be 100% happy with your purchase. If for some reason you are not completely satisfied with your purchase, please check our return policy below!
To be eligible for a return: Items must be unworn, unwashed, free of any scents, hair or stains & in the original condition that they are received.
If a return is postmarked within 14 days of delivery it qualifies for the option of online credit. An online gift card will be sent for the amount of the returned products, less cost of the return label to the e-mail on file for the order. Returns must be postmarked within 14 days of delivery to be eligible.
The following items are all FINAL sale and cannot be returned:
Accessories including: Scarves, Hats, Headbands, Jewelry, Bralettes, Jewelry, Gloves, Scrunchies, Key Rings, Sunglasses, Purses, Bags, Beach Towels, Bodysuits and any other items under the accessory category
Super deals, Bundles & Kits
Buy X Get Y Promotions
Sales of 40% or More
All Shipping fees are non-refundable. We recommend that you hang on to return tracking info, as a precaution, as we are not liable for return items lost in transit.
All footwear returns must include the original shoebox in its original condition, without postal labels. If you are returning shoes, the shoe box must be placed in another box or mailer for shipping to protect the shoebox. If there are shipping stickers or labels on the shoe box, we will not accept a return.
Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted. If an item has been worn once, it will not qualify for a return.
Merchandise may be returned for ONLINE STORE CREDIT only within 14 days from the date your order is delivered to you. Credit will be applied for the amount paid for the product. Credit will only be applied for the item, not for any shipping and handling charges.
When making a return, please include the original invoice and any notes (written or via email) as to why it is being returned.
Please allow 3-4 business days for our warehouse to receive your return, and 7-10 business days for our return department to process your store credit.
If approved for a return, a store credit code will be emailed to the email address on file and applied to your account with us within 7-10 business days after we receive the returned item.
If an order is placed prior to receiving a store credit code, we cannot refund that amount to you. Please wait until your store credit is applied to your account if you’d like to place an order using this credit.
If you place an order and do not use your store credit, we cannot apply that credit afterward. If you have any issues with your credit, please email firstname.lastname@example.org before placing your order.
If you send back an item that does not qualify for a return or we receive a package back from the shipping carrier due to the address provided being undeliverable, then you will be responsible to call and pay a $5 return shipping charge. We will hold non-returnable merchandise or packages returned by the shipping carrier for 14 days. After 14 days, the items will be donated to charity.
Due to our limited quantities and high demand of our products, we are unable to offer exchanges on any items. Returned merchandise will be processed for STORE CREDIT ONLY.
We recommend purchasing the correct size of the desired item, and then shipping back the returned product so that you do not miss out on the item. Store credit cannot be applied to that new order that has been placed. Credit MUST be used for future purchases.
Defects or Problems With Your Order?
• All items are inspected before shipment, but If you have received an item with any problems or defects then please contact us at contact@shopbubblyboutique within 48 HOURS to inform us of the issue. If we are not notified within 45 hours of receiving the item, then it will no longer qualify for a return or replacement. You must include a photo of the damage / defect with your email.
• We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.
• Exact colors of merchandise may vary due to photography lenses, indoor / outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects and the buyer will pay return shipping if a return to our warehouse is attempted.
How To Return:
For orders that meet our return refund criteria:
Step 2: Your Return Request will be submitted for approval. Please allow 24 hours for approval.
Step 3: Once approved, Ship your return back using our convenient prepaid return labels (downloadable after approval.)
Step 3: Your store credit will be processed within 3-5 business days of being delivered/received. The cost of the return label will be deducted from Online Credit amount. Original shipping is NOT refunded.
-Please allow 3-5 days from delivery for our return department to process your return. Credit will be issued at that time and sent to the Email Address we have on file.
If for some reason you miss a discount at checkout, we will honor the adjustment within 1 hour of purchase. After this time frame, no adjustments will be made to prior sales. An Email can be sent to email@example.com to justify any issues.
Questions? Please contact us at firstname.lastname@example.org